Orange et moi Burkina: A Free App for Orange Customers
If you are an Orange customer in Burkina Faso, you may want to download the Orange et moi Burkina app on your Android device. This app allows you to manage your account, buy internet packages, access promotions, and more. In this article, we will review the features, benefits, pros, and cons of this app, and show you how to download and use it.
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What is Orange et moi Burkina?
Orange et moi Burkina is a free application for Orange Burkina customers that allows you to:
Consult your account in real time: minutes, sms, internet ...
Reload your account or that of a friend with Orange Money or a recharge card, or by transferring credit
Buy internet packages
Discover the latest offers and promotions
Access the Orange universes: Place, Fiber, online store
Locate your Orange stores
Find the answers to all your questions, customer service numbers in the support section
The app is available on Google Play Store and on the Orange website. You can also access the app via a web browser. The app is compatible with Android devices running version 4.1 or higher.
How to download and install the app
Features and benefits of the app
The app has many features and benefits that make it convenient and useful for Orange customers. Here are some of them:
You can check your account balance, recharge history, consumption details, and expiry dates in real time.
You can reload your account or that of a friend with various methods: Orange Money, recharge card, credit transfer. You can also use your credit to buy internet packages or other services.
You can buy internet packages according to your needs and preferences. You can choose from different options: daily, weekly, monthly, unlimited, social media, etc. You can also activate or deactivate auto-renewal.
You can discover the latest offers and promotions from Orange and benefit from exclusive deals and rewards. You can also access the Orange universes: Place, Fiber, online store, where you can find various products and services from Orange.
You can locate your nearest Orange stores on a map and get directions. You can also find the opening hours, contact details, and services offered by each store.
You can find the answers to all your questions in the support section. You can also contact the customer service by phone or email. You can also access the terms and conditions of the app and other useful information.
How to download and install the app
To download and install the app on your Android device, follow these steps:
Go to Google Play Store or the Orange website and search for "Orange et moi Burkina".
Select the app from the list of results and tap on "Install".
Wait for the app to download and install on your device.
Open the app and accept the terms and conditions.
Enter your phone number and tap on "Continue".
You will receive a verification code by SMS Enter the verification code and tap on "Validate".
You are now ready to use the app.
How to use Orange et moi Burkina
How to check your account balance and recharge
To check your account balance and recharge, follow these steps:
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Open the app and tap on the "Account" icon at the bottom of the screen.
You will see your current balance, recharge history, consumption details, and expiry dates.
To recharge your account or that of a friend, tap on the "Recharge" button at the top of the screen.
Select the method of recharge: Orange Money, recharge card, credit transfer.
Enter the amount and the phone number (if different from yours).
Confirm the transaction and wait for the confirmation message.
How to buy internet packages and access promotions
To buy internet packages and access promotions, follow these steps:
Open the app and tap on the "Internet" icon at the bottom of the screen.
You will see your current internet package, remaining data, and expiry date.
To buy a new internet package, tap on the "Buy" button at the top of the screen.
Select the type of package: daily, weekly, monthly, unlimited, social media, etc.
Select the package that suits your needs and preferences.
Confirm the purchase and wait for the confirmation message.
To access promotions, tap on the "Promotions" button at the top of the screen.
You will see the latest offers and deals from Orange. Tap on any offer to see more details and how to benefit from it.
How to access Orange services and universes
To access Orange services and universes, follow these steps:
Open the app and tap on the "More" icon at the bottom of the screen.
You will see a list of Orange services and universes: Place, Fiber, online store, etc.
Tap on any service or universe to see more details and how to access it.
You can also find other useful information such as your loyalty points, your invoices, your subscriptions, etc.
How to locate Orange stores and get support
To locate Orange stores and get support, follow these steps:
Open the app and tap on the "Support" icon at the bottom of the screen.
You will see a map with Orange stores near you. Tap on any store to see its address, contact details, opening hours, and services offered.
You can also get directions to any store by tapping on the "Navigate" button.
To get support, tap on the "Help" button at the top of the screen.
You will see a list of frequently asked questions and answers. Tap on any question to see its answer.
If you don't find your answer, you can contact the customer service by phone or email. Tap on the "Contact us" button at the bottom of the screen.
Select your preferred method of contact: phone or email. Enter your message or question and send it. You will receive a reply as soon as possible.
Pros and cons of Orange et moi Burkina
Pros
Free and easy to use
The app is free to download and use for Orange customers. It has a simple and user-friendly interface that makes it easy to navigate and perform various actions. You don't need to remember any codes or numbers to access your account or services. You just need your phone number and a verification code to log in.
Real-time account management
The app allows you to check your account balance, recharge history, consumption details, and expiry dates in real time. You can also reload your account or that of a friend with various methods: Orange Money, recharge card, credit transfer. You can also use your credit to buy internet packages or other services. You can also activate or deactivate auto-renewal for your internet packages. You have full control over your account and spending.
Access to exclusive offers and rewards
The app allows you to discover the latest offers and promotions from Orange and benefit from exclusive deals and rewards. You can also access the Orange universes: Place, Fiber, online store, where you can find various products and services from Orange. You can also earn loyalty points and redeem them for gifts or discounts. You can also participate in games and contests and win prizes.
Cons
Only available for Orange customers
The app is only available for Orange Burkina customers. If you are not an Orange customer, you cannot use the app or benefit from its features. You will need to switch to Orange or use another app to manage your account or services.
Requires internet connection or mobile network coverage
The app requires an internet connection or mobile network coverage to work properly. If you don't have access to either of them, you cannot use the app or perform any actions. You will need to find a Wi-Fi hotspot or a place with good network signal to use the app.
May have intrusive pop-ups or ads
The app may have intrusive pop-ups or ads that may interrupt your experience or consume your data. You may also receive notifications or messages from Orange that may be annoying or irrelevant. You can disable the notifications or ads in the settings of the app, but you may miss some important information or offers.
Conclusion
Orange et moi Burkina is a free app for Orange customers in Burkina Faso that allows them to manage their account, buy internet packages, access promotions, and more. The app has many features and benefits that make it convenient and useful for Orange customers. However, the app also has some drawbacks that may limit its usability or appeal. The app is only available for Orange customers, requires internet connection or mobile network coverage, and may have intrusive pop-ups or ads. Overall, the app is a good tool for Orange customers who want to have more control and convenience over their account and services.
FAQs
What is the size of the app?
The app is about 18 MB in size. It may vary depending on your device and version.
Is the app secure?
The app is secure and protects your personal and financial information. The app uses encryption and verification codes to ensure your safety and privacy.
Can I use the app on multiple devices?
You can use the app on multiple devices, but you will need to log in with your phone number and verification code on each device.
Can I use the app offline?
You cannot use the app offline. You will need an internet connection or mobile network coverage to use the app.
How can I give feedback or suggestions about the app?
You can give feedback or suggestions about the app by contacting the customer service by phone or email. You can also rate and review the app on Google Play Store or on the Orange website.
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